Mission statement
In the Netherlands and beyond, our banking practices always take a responsible approach to the development of wealth and prosperity. We respect the environment and the differing cultures and customs of the countries we operate in and we understand that maintaining our solvency and liquidity is a prerequisite for continuity.
"We are proud to be one of the world’s most sustainable banks".
Wherever we work, and whatever services we provide, we always prioritise the customer, helping them create value and realise their financial ambitions by providing individual financial solutions that are relevant, innovative, and reliable.
The Rabobank Group aspires to help individuals and businesses participate fully and independently in economic activities. Therefore our primary business is provide our customers with all the most modern financial services required for successful participation in today’s economy.
The Rabobank organisation was founded by enterprising people who had virtually no access to the capital market. The group has a long heritage in the small and medium-sized business community, particularly in the agricultural sector. Working together on a cooperative basis has created an institution that empowers customers to fulfil their financial ambitions. The Rabobank Group is guided by the precept of enabling individuals and businesses to participate fully and independently in economic activity.
The group provides all the financial services required to engage in today’s economy. In the Netherlands it has developed into a broad financial services provider that aims to design its services in a modern manner for individuals and companies. The Rabobank Group believes that sustainable development of wealth and prosperity demands a responsible approach to nature and the environment, and is dedicated to reflecting this belief in its activities.
Nationally and internationally
The Rabobank Group respects the culture and customs of the countries in which it operates, provided they do not contradict its own objectives and values. In all the activities it undertakes, the Rabobank Group considers maintaining its solvency and liquidity a prerequisite for continuity.
We, the employees and management of the Rabobank Group, consider the customer's interest as the starting point for everything we do. We are committed to creating value by:
- offering the best and most relevant financial services to the customer
- ensuring the continuity of our services in line with the customer's long-term interest
- fulfilling the bank's commitment to the customer and the community, in order to help the customer realise his or her ambitions
We consider it essential that customers experience and recognise us as:
- honest: operating in accordance with our proclaimed intentions
- respectful: dealing with customers in such a way that they feel respected by the bank;
- professional: able to fulfil our agreements.
We value the opinions of those people who make use of our services. Customers who demonstrate their involvement with the bank by becoming a member gain a say in our strategy for helping them to realise their ambitions.
Contact
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