Down to earth customer and social value
We attach great value to having and keeping satisfied customers. Rabobank is critical of itself and is keen to learn from its clients as to what we do well and what could be improved. Because of this, we have enjoyed a noticeably high level of customer loyalty for many years.
Our clients can expect clear answers and solutions from us, given to you by our dedicated and experienced personnel who know you, your business and your operating environment, best. Rabobank respects the culture and traditions of all countries without losing sight of our own objectives and values.
Corporate social responsibility (CSR) is an explicit strategic choice for Rabobank Group. CSR is applied in all core activities of its financial services as well as in its business operations. In order to explain how we operate in the F&A market, we have formulated five F&A Principles:
1. Aiming for food safety and food security
2. Using natural resources responsibly
3. Promoting social welfare
4. Treating animals responsibly
5. Contributing to enabling citizens and consumers to make well-considered choices
We believe that sustainable growth and well-being requires careful nurturing of natural resources and the living environment. F&A stakeholders such as yourself have always understood the delicate balance between water, soil and weather. With this in mind, our aim is to finance and support initiatives in clean technology as renewables are important to our core client base.