One of Rabobank's core objectives is to create the highest possible customer value. Customer value is reflected in the degree of customer satisfaction and loyalty. Rabobank is critical of itself and is keen to learn from clients what it does well and what could be improved.
About us
Rabobank Group is a full-range financial services provider founded on cooperative principles. We are a global leader in Food and Agri financing and in sustainability-oriented banking. The Group comprises 174 independent local Dutch Rabobanks, a central organisation (Rabobank Nederland), and a large number of specialised international offices and subsidiaries. Food & Agribusiness is the international prime focus of the Rabobank Group.
The Rabobank Group has the highest credit rating (AAA), awarded by the well-known international rating agencies Moody's and Standard & Poor's. In terms of Tier 1 Capital, the organisation is among the world's fifteen largest financial institutions.
Profile & values
Rabobank Group is a full-range financial services provider that operates on cooperative principles. Its origins lie in the local loan cooperatives that were founded in the Netherlands nearly 110 years ago by enterprising people who had virtually no access to the capital market.
Keypoints

Strategy

Sustained autonomous growth is a leading factor in the strategic course that Rabobank Group aims to steer in the coming years. This strategy centres around our core competence: Food & Agribusiness.
History
Rabobank's roots lie in agriculture. In 1898 two separate cooperative banks - the Coöperatieve Centrale Raiffeisen-Bank in Utrecht and the Coöperatieve Centrale Boerenleenbank in Eindhoven - were founded by enterprising rural folk, who, with little access to the capital market, decided to help one another.
Management

Rabobank is governed by two complementary yet independent boards: the Executive Board and the Supervisory Board.
Organisation

Rabobank’s all-finance approach to banking is reflected in our organisational structure.
Corporate Social Responsibility
‘A sustainable position in the market’ is the motto for the Rabobank Group’s 2007 Annual Sustainability Report. In it, we express the fact that CSR has an impact on the economy, and it does in two ways. Firstly, awareness is growing considering social and ethical aspects, we contribute to managing our risks, as we prevent the economy from becoming unstable or confidence in the banking sector from being shaken. Secondly, it is becoming increasingly apparent how much CSR can contribute to the prevention and resolution of issues such as environmental pollution, climate change and poverty.
Sponsoring

Rabobank is the largest sponsor of sport and culture in the Netherlands. Rabobank has selected three branches of sport to focus its sponsorship activities on: cycling, equestrian sports and hockey. Cultural sponsorship provides excellent opportunities for demonstrating Rabobank’s versatility and social involvement.